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Terms and Conditions

 
Introduction

Booking

Contracts and agreements are valid from the time that Paradise Ethiopia Travel confirms the booking by fax, e-mail, letter or telephone. At the time of confirmation, a deposit of 25% of the total tour cost is required. The outstanding amount must be paid 30 days before the commencement of the tour. Unless prior arrangements have been made, Paradise Ethiopia Travel is not indebted to conduct the tour if complete payment has not been received.

Cancellation

Cancellations of confirmed bookings received more than 30 days prior to departure are subject to a cancellation fee of 50 Euro’s (Equivalent in USD) per person. Cancellation received between 30 and 15 days prior to departure will be subject to a penalty of 50% of the total rate of the tour. Cancellations received less than 15 days prior to departure will be subject to relinquishment of the entire tour rate. Paradise Ethiopia Travel strongly recommends trip cancellation insurance.

Responsibility and liability

Only the laws of Ethiopia govern Paradise Ethiopia Travel’s liability to passengers transported in its own vehicles, and all claims are subject to the jurisdiction of the Ethiopian court in which the cause of action arises. Although every possible care is taken to safeguard you and your property, Paradise Ethiopia Travel accepts no liability for loss or damage of any personal effects. Paradise Ethiopia travel will use its best efforts to assist as an agent to its clients in dealing with third parties such as hotels, airlines and other transport companies and travel agents. However, Paradise Ethiopia Travel cannot be held responsible for any loss or harm, such as sickness, injury, death, acts of God or additional cost incurred due to denied boarding, overbooking, cancellation or delay caused by the third party.

Prices

Paradise Ethiopia Travel’s tour prices can be provided upon request. Paradise Ethiopia Travel is not responsible for the amendment of rates that occur beyond its control.

Itineraries

Only selected itineraries are published in this brochure. Numerous types of tours can be organized to suit the time and budget of the traveler. Combined tours can also be arranged on request. Paradise Ethiopia Travel cannot be held responsible for the interruption or changes of itineraries caused by reasons beyond its capacity.

Hotels

Hotels used by Paradise Ethiopia Travel are among the best hotels in Ethiopia, but their services are subject to availability at the time of booking.

Camping

Camping will be arranged on selected camp sites according to the itinerary requested. Camping materials including tents, sleeping mattresses, bed sheets, tables, chairs, camping lights will be supplied. It is not necessary to bring a sleeping bag, except for the trekking trips to the mountains.

Meals

Meals will be served in the hotels and selected restaurants according to the itinerary. Paradise Ethiopia Travel provides a professional cook and all the necessary cooking materials and utensils for camping.

Guiding

Paradise Ethiopia Travel’s professional and experienced tour guides will provide the guiding services. The main language medium is English, although Spanish, Italian, French, German, Russian and Arabic speaking guides can be assigned on request at the time of booking.

International flights

Ethiopian Airlines, British Airways, Air Djibouti, Egypt Air, Emirates, Kenyan Airways, KLM, Lufthansa, Saudi Arabian Airways, Sudan Airways, Turkish Airways, Yemania Airways, operate flights to and from Addis Ababa. Clients should book their international flights with one of the airlines from their place of origin and advise Paradise Ethiopia Travel so as to enable an easy transfer to their hotel on arrival. We strongly advise the use of Ethiopian Airlines which has an excellent network connecting Addis Ababa with many cities in Europe, North America, Africa and Asia and with the most frequent flights in and out of Addis Ababa.

Domestic flights

All domestic flights will be handled by Ethiopian Airlines. It has an excellent regular network throughout the country, but charter flights can also be arranged on request.