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Our vision and philosophy

 
Introduction

Paradise Ethiopia Travel is pillared on the following seven major tenets, which are our philosophy of operations. We respect them and we abide ourselves into them so that we hold on the highest quality of tourism services. The fact that all our staff are well informed about our philosophy and have internalized them, we are proud to be the top tour operating company in the country.

 
Detail

Paradise Ethiopia Travel is pillared on the following seven major tenets, which are our philosophy of operations. We respect them and we abide ourselves into them so that we hold on the highest quality of tourism services. The fact that all our staff are well informed about our philosophy and have internalized them, we are proud to be the top tour operating company in the country.

Offering great tour selection
We command ourselves to design the best possible itineraries according to the needs of our customers in such a way that we incorporate all possible places of attractions and sites that can be covered with in the time that our customer may have and respect the needs and requests of the customer. We also declare to give the best and as detail information as possible about the programs and sites in it, and answer to any question the customer might have with great diligence and esteem. Furthermore, we strive hard to make our itineraries as unique as possible and workout to design new discovery and innovative tours.
Providing high quality trips
We command ourselves to make all the necessary arrangements, make proper bookings and assign the right staff to handle the trip from the beginning to the end in a professional and responsible manner. We also follow-up and make sure that the trips go according to the agreed service provision with the customer and keep constant contact with the customer and the guides, drivers and other staff during the trip. We take all the commitment to ensure the trips generally run with superior quality and high standard of service.
CUSTOMER SATISFACTION
We commit ourselves to satisfy our customers to the best of our capacity. Paradise Ethiopia Travel’s prior objective is that the customer is satisfied and returns back home with millions of memories and unforgettable time to tell to friends and families. Our customer is our king! We respect and serve our customers to the best of our capacity and knowledge. We determine ourselves to work hard to make our customer a good friend of Ethiopia, a member of the big Paradise Ethiopia Travel family and our lifetime partner in promoting Ethiopia and our services.
Bringing a change of image
We all at Paradise Ethiopia Travel know that our country’s image in the west is not really the same as the reality. We, therefore, strive hard to change the negative image that Ethiopia has through the provision of excellent tours and real Ethiopian way of customer handling. We do no cover-ups but expose the reality; speak no lies but the truth, and never act indifferently but behave as responsible Ethiopians in every regard. We believe that we are here to bring a change of the negative image that Ethiopia has through hard work and exposing the various tourism potential it uniquely has.
Sustainability
As a tour operator, we believe that we are a key element in the tourism system and that we are the link between the tourist and the destination. We are in many ways the key to achieving more sustainable forms of tourism. Therefore, we commit ourselves to adopt all dimensions sustainability practices (the environmental, social cultural and economic) in all our activities. Our main goal of sustainable tourism is to develop and manage tourism related activities and services in a way that conserves the character of our heritages, benefits local communities and preserves the resources and attractions that make destination Ethiopia the most desirable place to visit and live in. We violently move to achieve this through running responsible travel to natural areas that conserves the environment and sustains the well-being of local people, through organizing environmentally friendly travel that emphasizes seeing and saving natural habitats and historical treasures, and through encouraging heritage and environmental preservation and enhancement programs.
Conservation
Conservation is at the foundation of our business, is the preservation and careful management of the environment and of natural resources. This applies to the way we consume resources in our everyday lives, as well as to the protection of biodiversity within natural ecosystems. The continued existence of human life is dependent on conservation because our air, food and water requirements are inextricably linked to the state of our environment. Conservation is not a 'nice-to-have' - it is critical for the maintenance of functioning ecosystems that support all life on Earth.
Sharing community burdens
We commend ourselves for organizing authentic travel experiences for our guests with a noble idea of give something back to the communities. From the time of our inception, our mission has been to help people and communities thrive through solutions, not handouts. We do this by providing the resources and opportunities for local people in the areas we serve to develop and strengthen their communities, and our network of travelers provide these communities with the long-term income to make these solutions sustainable. We have adopted an ethical approach in our effort to improve the living conditions of the people. This social responsibility is demonstrated through employing local community members, planting trees, supporting families, and donating money to schools, health centers, etc. We consider ourselves as catalyst for change.